Job Title: ERP Operational Management Specialist
Job duties and responsibilities:
- Provide support for accounting, human resources, general administration, and sales activities as an operational management specialist.
- Support management in business process improvements, implementing best practices and utilizing ERP system capabilities.
- Assist accounting and general administration in various manufacturing projects to improve productivity of business processes.
- Conduct routine periodic activities in ERP system to provide supporting information for the company and its human resources management.
- Review sales status and customer satisfaction reports created and direct improvements to enhance customer satisfaction.
- Take care of accounts receivable and check billing status by communicating with customers.
- Monitor production schedule and make adjustments to sales management systems, after consulting with customers for priority production needs.
- Coordinate development, production, and quality processes during the project’s life cycle regarding clarification of customers’ requests.
- Monitor market size and competitor’s activities, including specific breakdowns of services, promotions, pricing, and external marketing.
- Manage inventory in consultation with sales staff, production team, and customers to prevent long-term and underperforming inventory.
- Bilingual preferred (English and Korean).
To apply, please email resume to: hopson@donghee.co.kr