Position Overview: Pliant Technologies provides professional wireless intercom solutions ranging from simple out-of-the-box configurations to large-scale designs supporting broadcast, live sound, theatre, house of worship and many more. The candidate will serve as the first-tier problem resolution specialist supporting all Pliant Technologies based applications. Our Technology Support Specialist (TSS) will need to have knowledge of wiring diagrams, schematics, electronics operations, and parts functions. The candidate must be knowledgeable in electronic analog and digital theory, schematics, as well as Audio, RF, and IT networking principles. Skills required should also include system troubleshooting by identifying flaws, testing software and hardware interactions, writing reports, and maintaining test gear. The TSS must be able to work independently and rely on knowledge, experience and judgment to diagnose, interpret and make in-depth problem resolution analyses to both internal and external clients. This position will need to interact directly with key customers as well as sales, engineering, and product management departments. Applicants should email a resume/work history to aimee.sikes@coachcomm.com.